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NYDFS issues consumer alert

Chris Hamblin, Editor, London, 17 March 2015

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Ben Lawsky, New York's Superintendent of Financial Services, has issued a consumer alert because of the recent breach of sensitive customer data at Pioneer Savings Bank, and is encouraging customers who think they may have been affected to take the appropriate steps to protect themselves.

Lawsky is encouraging Pioneer customers who think they may have been affected to take the necessary steps to safeguard themselves from any potential damage to their financial lives. This, according to him, is the latest in a string of breaches of sensitive customer information.

In late January, Pioneer discovered the theft of a company laptop containing "personal information of certain customers, including names, social security numbers, street addresses, and account and debit card numbers." Pioneer has stated that it is investigating the circumstances surrounding the incident and has taken remedial measures, monitoring accounts for suspicious activity. It says that it is unaware of the misuse of any customer information as a result of this incident, but it will be providing free credit monitoring and identity protection services to the afflicted.

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