WM Market Reports
New Research: Co-Creation In Wealth Management
This news service launches another in its research paper series in partnership with Finantix.
WealthBriefing today is launching the third in its
series of research papers produced in partnership with Finantix - this time a
comprehensive take on the concept of “co-creation” and how this
should drive client servicing and technology strategy today.
Co-Creation in Wealth Management argues for a highly
collaborative approach to conducting and internally managing
client relationships, pulling together data from right across the
industry alongside cutting-edge commentary from some of its
best-known luminaries to illuminate best technology-enabled
practice. As they explain, equipping advisors with automated
relationship management tools and insights is vital to ensuring
that they can make increasingly relevant recommendations to
clients in a more timely manner.
This report addresses the most pressing challenges facing the
industry at this time. Namely how to build and sustain
relationships when they are confined solely to the digital sphere
– and how to lay the foundations for a compelling digital-human
hybrid service model to cope with changed habits once the current
crisis has passed.
Timely, relevant and personalised
Client engagement is right at the top of the agenda, but industry
figures are telling WealthBriefing that some firms have
swung from under- to over-communication this year and risk
bombarding clients with worrying information rather than
reassuring action points. As our expert commentators and data
points highlight, all too often communications have been very far
from the timely, relevant and personalised messages clients are
crying out for today.
Co-Creation in Wealth Management points the way forward
for an industry that has had its time-honoured ways of working
ripped out from underneath it. It also shows how firms can
collaborate more effectively internally to create solutions that
surprise and delight clients no matter how difficult operating
conditions might be.
The future of wealth management is unfolding before our eyes.
Download
this succinct but highly impactful report to learn what role
co-creation could play in the success of your firm.